Newburgh – St. Luke’s Cornwall Hospital is proud to announce Joan Paneto, of Newburgh, as its January Star of the Month. A 21-year SLCH employee, Paneto is a Transportation/Messenger Assistant at the Newburgh campus.
"Joan builds a great rapport with every patient who comes to the emergency department," said Joe Surace, Director of Radiology. "She’s an exceptional part of our team, dedicated to ensuring each patient receives compassionate care and personal attention."
"I’m honored by this recognition," said an astounded Paneto. "I enjoy helping others and feel privileged to work with patients and my colleagues here at St. Luke’s Cornwall Hospital."
St. Luke’s Cornwall Hospital employees are nominated for the Star of the Month award by their co-workers, patients, physicians and/or visitors, based on Stellar Service Standards. These standards focus on making customers feel comfortable and important, providing timely and orderly service and improving communication with patients and staff.